In 2025, 4Kasino, an online casino platform operating under Famagousta B.V. and licensed in Curaçao, has drawn increasing attention—not just for its promotional offers, but for a mounting number of player complaints concerning delayed withdrawals and confiscated winnings.

Rapid Growth & Attractive Bonuses

Launched around 2021 or 2022, 4Kasino positions itself as a comprehensive gambling destination—offering slots, live casino games, virtual games, and sports betting. New users are often enticed by generous welcome packages; for instance, the casino advertises a bonus up to €1,500 split across initial deposits. It also promotes reload bonuses, live-casino welcome offers, and sports betting incentives.

The platform supports multiple payment and withdrawal methods—including credit cards, e-wallets, and cryptocurrencies—and accepts various global currencies. It is optimized for mobile play as well.

Growing Player Discontent Over Funds Access

Despite its marketing push, serious concerns are surfacing from players. One Brazilian user claimed they won 4,000 (R$), had document verification delayed over days, and then had most of their winnings confiscated—only €35 (or equivalent) was returned. Another user from Portugal reported a withdrawal request that remained pending for 15 days, in contrast with the 72-hour processing time stated in 4Kasino’s terms.

On review sites and discussion forums, users frequently flag withdrawal delays, account verification bottlenecks, and a lack of timely responses from customer support. Comments range from frustration over rigid document requests to skepticism about the fairness and transparency of the platform’s practices.

From the perspective of complaint aggregators, many of these cases remain unresolved, and the casino is often unresponsive to mediation efforts. These unresolved disputes are contributing to a "very low" safety index assigned by some independent review portals.

Regulatory & Operational Risks

Operating under a Curaçao license, 4Kasino faces the common difficulties encountered by offshore gambling platforms. Its license grants it some legitimacy, but it does not carry the same level of regulatory oversight or consumer protection as licenses from European Union countries or other stricter jurisdictions.

Moreover, frequent complaints regarding player funds could attract regulatory attention, especially in jurisdictions sensitive to consumer protection and anti-money laundering measures. The reputation risk is significant: if trust erodes, user growth may stall or reverse.

The company also imposes a monthly withdrawal cap of €7,000, which may be restrictive for high rollers or VIP players.

What 4Kasino Needs to Address

To stem the tide of negative player sentiment and protect its future, 4Kasino may need to:

1. Strengthen withdrawal transparency and speed — Commit to stricter SLAs and better communication during verification processes.

2. Enhance dispute resolution and responsiveness — Establish more robust player-support and mediation channels.

3. Publicly publish fairness and audit reports — Third-party RNG audits or fairness certificates could improve credibility.

4. Reassess bonus terms and caps — Ensure players aren’t misled by aggressive offers that carry restrictive requirements.

5. Expand licensing or regulatory alignment — Seek more recognized jurisdictional licensing to underpin trust in critical markets.

Outlook

4Kasino currently sits at a crossroads. Its attractive game selection and ambitious bonus programs help drive user acquisition, but persistent withdrawal complaints and trust issues pose a serious threat to long-term sustainability. If it can better balance generosity with operational robustness and regulatory discipline, the brand might stabilize its reputation. Otherwise, it risks being sidelined by more transparent—and better regulated—competitors.